Returns & Exchanges
At Major Fitness, we stand behind our strength equipment and offer a 30-day satisfaction guarantee to ensure your home gym meets your training standards. If you are not completely satisfied with your purchase, we provide a streamlined return and exchange process to get you back to your fitness goals.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Equipment
Disassemble and pack the items securely in their original packaging, ensuring all hardware, tools, and manuals are included to avoid restocking fees.
- 3.Ship It Back
Affix the provided shipping label to your package and drop it off at the designated carrier location; please retain your tracking receipt for confirmation.
- 4.Inspection and Refund
Once our warehouse team inspects the returned gear for quality assurance, we will process your refund or exchange within 5-7 business days.