Frequently Asked Questions
Everything you need to know about your fitness journey with us.
What is the standard shipping time for heavy equipment?
Most orders are processed within 2-3 business days. Due to the weight of our power racks and weights, transit typically takes 7-10 business days via freight or standard ground shipping.
Do you offer professional assembly services?
Yes, we partner with third-party assembly experts. You can select the 'Professional Assembly' option at checkout, and a technician will contact you to schedule a setup once your equipment arrives.
What is your return policy for gym gear?
We offer a 30-day money-back guarantee. Items must be in their original packaging and in like-new condition. Please note that return shipping fees for heavy equipment may apply.
Does Major Fitness equipment come with a warranty?
Absolutely. All our power racks and functional trainers include a lifetime warranty on the structural frame and a 1-year warranty on cables and pulleys.
Are there financing options available for large purchases?
Yes, we offer flexible payment plans through partner providers like Affirm and Klarna, allowing you to split your purchase into manageable monthly installments.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your delivery in real-time.